Frequently asked questions

Our Villatent Wood and Villatent Outback tents are designed for a maximum of five people, while the Villatent Nomad, Villatent Cottage, and Villatent Ranger are designed for a maximum of six people.

No, it is not possible to add towels through us. It’s best to bring towels from home. At some campsites, you can rent towels directly from the campsite. Please contact the campsite for availability.

The bedding package includes a pillowcase, fitted sheet, and duvet cover. However, it is not common to use a duvet cover in every country and region. Therefore, it may happen that at a campsite—such as in Italy—you receive two sheets (one for under the duvet and one to cover it) instead of a duvet cover.

A bedding package can be added for €15 per person.

The mattresses in our beds are at least 80 centimeters wide. In the tents with private bathrooms, this is 90 centimeters. All beds are 2 meters long. The double bed consists of two separate mattresses.

No, the bedding is not changed during your stay. However, you can wash the bedding yourself in the laundromat at the campsite.

The baby package consists of a high chair (the well-known plastic Ikea high chairs) and a travel cot. The travel cot comes with a mattress. No bedding is provided for the cot, so please bring your own from home.

You can rent a baby package for €25 per stay, and this package can only be ordered for the entire holiday period.

It’s useful to bring your own (bath) towels, dish towels, and kitchen towels. You can read more tips on what you should definitely bring on a glamping holiday in this blog.

Yes, our tents are equipped with electricity and lighting.

Yes, the roofs of our Villatents are resistant to precipitation. Additionally, thanks to the wooden decking, you won’t have to worry about rising moisture. In short, you will be safe and dry in your Villatent! You can also sit outside on the covered terrace during a rain shower.

• Inventory list Villatent Wood
• Inventory list Villatent Outback
• Inventory list Villatent Nomad
• Inventory list Villatent Cottage
• Inventory list Villatent Ranger
• Inventory list Villatent Compact

For an additional fee, you can book the following extras:

• Bedding package (€15 per person)
• Baby package (€25 per stay)
• Heater including gas bottle (€50 per stay) (Not available for booking in the Netherlands, as there is fixed heating present.)

If you want to add something extra but forgot to mention it during the booking, no problem; you can still inform us up to two days before arrival. You can add extras via the upgrade link in the automatic email you receive shortly before departure. Of course, you can also call us at 085 301 08 98 or email mailme@villatent.nl.

It is not permitted to set up an extra tent at every campsite. If you want to bring an extra tent, please contact us to discuss the possibilities. If an extra tent is allowed, a maximum of six people per pitch applies.

If you're going glamping with your family, you naturally want to take your loyal four-legged friend along! In our Villatents and at most campsites, dogs are very welcome. You will pay an extra €40 per stay for this. On the campsite page, it will state in the 'Details' whether your dog is welcome at that particular campsite. Want to know more about glamping with your dog? Then take a look at this blog.

Reservations can be made 24/7 through our website. You will receive your booking confirmation directly in your email. Additionally, we are available by phone on weekdays from 08:00 to 17:00 at 085 301 0898 or via email at mailme@villatent.nl. We are happy to assist you with your booking.

Absolutely, that is possible! You can contact our customer service for this. We are happy to help you.
Tel: +31 (0)85 301 08 98
E-mail: mailme@villatent.nl

In the high season, arrival and departure days are on Wednesdays and Saturdays, with a minimum stay of three nights. In the low season, it is possible to arrive and depart on any desired day, with a minimum stay of two nights.

You can check in at the campsite from 16:00 and check out by 10:00 on the day of departure. If you want to check in or out earlier, this depends on availability and the cleaning schedule of the campsite. It's best to contact the campsite directly for this.

Yes, the reservation fee is €40 per booking. Would you like to book two different campsites? Then please contact us by phone or email, and we can arrange the booking for you. You will only pay the reservation fee once, of course.

At Villatent, you always pay in a secure (online) manner. You can view the payment options at the bottom of each page.

Our bank details are:

IBAN: NL76RABO0312362064
Account name: Villatent Europe B.V.

As soon as the payment has been processed by our administration, you will receive an automatic payment confirmation. Please also check your spam folder.

If you book more than six weeks before departure, we ask for a deposit of 30% of the rental amount. The deposit must be paid within eight days. The final payment must be made no later than six weeks prior to the holiday. If you are departing within six weeks after your booking, we ask you to pay the total amount within eight days.

For a stay at our campsites, you will pay tourist tax (also known as local taxes, park fees, or recreation tax). At most campsites, these costs are not included in the travel amount and must be settled on-site. You pay per person per night, and the costs may vary by campsite/municipality. Check the website of the relevant campsite for the rates.